Search on Client´s Satisfaction

We count on your collaboration to fill in the following formulary, since your opinion is very important for us.

Client: City:
Responsible: Country:
Function: Telephone:

1. As a client how do you evaluate the image of Braile Biomedica in the field of medical products manufacturing?

Excellent Good Regular Deficient

2. How do you evaluate the form of paying attention to effect your orders?

Excellent Good Regular Deficient

3. How do you evaluate the quality of the products of BRAILE BIOMÉDICA?

Excellent Good Regular Deficient

4. Are the purchased products delivered in the agreed period?

Excellent Good Regular Deficient

5. In which form did the contact for purchase occur with BRAILE BIOMÉDICA?

Direct contact with the Sales department of Braile Biomédica

Visit or contact by phone or e-mail promoted by the commercial representative

Through the company´s site in the internet

Through congress and fairs

6. Which criteria do you believe to be determinant to purchase products of BRAILE BIOMÉDICA?

Quality of the products

Competitivity on the prices

Facility in the contact for purchases

Quickness in attending for the orders

Others

7. In your opinion wich aspects are deserving much more attention of Braile Biomédica for strengthening or relation the client?

Attending and communication

Afte-sales contact

Facility to effect registry and purchase orders

Others

8. As a part of our program of quality in which form would you like to report whatever criticism, suggestion or problem occurred?

Via phone though the exclusive line for this purpose (CAS)

Via internet in the site of BRAILE BIOMÉDICA in the item "contact"

Via direct contact with the Sales Dept. of BRAILE BIOMÉDICA

Via direct contact with the Board of Directors of the company

9. We leave below an open space for you client to expose more suggestions, criticism, whatever you believe necessary and in a constructive form, to contribute more and more improvement of the quality of our products, fortifying, thus, the brand of BRAILE BIOMÉDICA.